Technology with
a Human Approach.
Technology should empower your business, not slow it down. Our team combines enterprise IT expertise with responsive, personal support to help organizations stay secure, productive, and prepared for what's next.
Built on Experience. Driven by People.
We started IM YOUR NERD to give growing businesses the kind of IT partnership we always believed they deserved: responsive, proactive, and genuinely personal.
Our Story
IM YOUR NERD was founded in 2013 after years of working in corporate IT and technology consulting. We realized we enjoyed helping people solve problems far more than working inside large organizations.
So we built a company focused on giving small and mid-sized businesses the responsive support, practical guidance, and long-term technology partnership we always wished existed.
Our Approach
We believe technology should make your business easier to run, not create more work for your team.
That means thinking ahead, communicating clearly, and solving small issues before they become disruptive problems. We help you make smarter technology decisions while working proactively behind the scenes.
The People Behind Your Technology.
Real people, practical advice, and a team that genuinely cares about keeping your business secure, productive, and moving forward.
Leadership
Vision, Strategy & Direction
Guiding the company, shaping our standards, and keeping every technology decision aligned with the people and businesses we support.
Devon
Founder & CEO
Devon is the founder of IM YOUR NERD. He believes technology should make life easier, not more complicated. His approach centers on simplifying technology, building trust, and creating lasting relationships with every client.
His leadership style is rooted in setting a clear vision and trusting his team to execute it effectively, while creating a culture where people feel supported, valued, and empowered.
If your IT partner makes technology feel overly complicated, they are failing you.
Johans
Chief Technology Officer
Johans is the CTO and focuses on client security, infrastructure, and everything in between. He enjoys working with new technologies and turning complex infrastructure projects into reliable, secure environments.
Technology may be his everyday world, but his passion for basketball, soccer, and football helps keep his mind level.
A solid security foundation is always cheaper than the aftermath of a disaster.
Operations
Keeping Everything Moving
Creating the structure, communication, and processes that help our team deliver a consistent experience for every client.
Marina
Operations Manager
Marina is the Operations Manager at IM YOUR NERD, where she works closely with leadership to improve workflows, build systems, document processes, and support marketing and business development.
She enjoys creating the structure behind the scenes that helps the team do their best work and supports the company's continued growth.
Technical Team
The Nerds Behind Your Support
The people delivering responsive help desk support, secure infrastructure, proactive maintenance, and practical guidance every day.
Cris
Systems Administration
Cris is a member of the Help Desk and Systems Administration team who enjoys working with Ubiquiti technology. His favorite projects are firewall deployments, where careful planning and execution make a lasting difference for clients.
His approach is straightforward: do it right the first time and always have a backup for your backup.
Networking is his technical specialty, but working on cars is still his favorite hobby outside of IT.
Johnathan
Helpdesk Technician
Johnathan is a Level 2 Help Desk Technician who enjoys solving server-side issues, including NAS and networking problems. Much of that work happens behind the scenes, but it's essential to keeping businesses running smoothly.
He encourages clients to reboot their computers regularly and never feel embarrassed if they don't understand something. That's exactly what IT support is there for.
When he's away from work, Johnathan enjoys creating art. He has completed commissioned drawings, edited videos, and even performed on stage as a bass player.
Mike
Helpdesk Technician
Mike is part of the Help Desk team at IM YOUR NERD. He helps clients with the technology issues that interrupt their day, including Windows, Microsoft 365, remote access, Wi-Fi, printers, and just about anything else that decides to stop cooperating.
The advice Mike shares most often is to avoid clicking random pop-ups or suspicious links. A little caution goes a long way.
His favorite support ticket is when a client says nothing is working, he connects remotely, and everything suddenly starts working again. Some computers clearly just need an IT person watching.
Travis
Helpdesk Technician
Travis is a Level 1 Help Desk Technician who especially enjoys building and configuring servers. He also enjoys explaining technical issues in simple, everyday language so clients always understand what's happening.
If there's one thing Travis hopes clients remember, it's to keep track of their passwords. He believes great IT support isn't just about fixing problems. It's about helping people feel comfortable using technology.
Smartphones are still his favorite piece of technology.
Joel
Systems Administration
Joel is a Systems Administrator at IM YOUR NERD with a background supporting organizations, where he developed a passion for networking, monitoring, and cybersecurity. He enjoys designing secure, reliable technology environments while building systems that help prevent problems before they happen.
One recommendation Joel makes to every client is to enable multi-factor authentication (MFA) on every account possible. It's one of the easiest and most effective ways to protect a business.
Joel is bilingual in English and Spanish. Before moving into IT, he worked as an electrician, where he developed the troubleshooting mindset he still relies on today to solve complex technical problems.
Jeff Tsui
Helpdesk Technician
Jeff is a Level 2 Help Desk Technician at IM YOUR NERD, where he helps clients troubleshoot technical issues and keep their technology running smoothly. He has a strong interest in cybersecurity and enjoys working with tools like Splunk and Microsoft Sentinel while continually expanding his skills through hands-on labs and real-world security projects.
Jeff’s biggest cybersecurity recommendation is to enable multi-factor authentication (MFA) wherever possible to help protect your accounts.
Outside of work, Jeff is working toward his goal of achieving a 315-pound bench press.
Different specialties. One shared mission. Make technology simpler, safer, and more dependable for every client we support.
WHAT OUR CLIENTS SAY
Don’t Just Take Our Word For It
We’re proud to support businesses across New York. Here’s what our clients have to say about working with IM YOUR NERD.
We always have an excellent experience working with IM YOUR NERD. Their team is highly professional, knowledgeable, and responsive. The quality of their work, attention to detail, and commitment is outstanding. Whenever we have questions or need support, they respond promptly and resolve issues efficiently.
— Abbey
Senior Management, Finance
I’ve had the privilege of watching Devon grow from the beginning of his IT career into the owner of an outstanding managed IT company. What sets IM YOUR NERD apart isn’t just their knowledge, it’s the way they genuinely care about the businesses they support.
— Matt
Director of Software Engineering, WebDev
I have been using IM YOUR NERD for 6+ years and have been very happy with the service. They have always been professional and proactive. They continue to timely assist and address my needs and concerns.
— Seth
CEO, Law Firm
Devon and his team at IM YOUR NERD are reliable, knowledgeable and hard-working. They are always super responsive and truly care about their customers. I’ve known and worked with them for well over a decade.
— Michael
CEO, Accounting Firm
I don’t even know where to start. Devon is a whip. Beyond being incredibly knowledgeable in his field, he’s a true gentleman in every interaction. He’s trustworthy, approachable, and genuinely cares about the people he works with.
— Jayne
Lead Sales, Real Estate
I have had the pleasure of working with IM YOUR NERD for almost 10 years now. Great group of people. When it comes to IT, they make everything simple and painless.
— Kevin
CEO, Finance
If you are looking for a firm that is extremely responsive to your needs for a quick turnaround, then hire IM YOUR NERD. The firm is always there to get you up and running quickly – time is money and they get that.
— Stuart
CEO, Financial Planning
IM YOUR NERD understands our business and what we are trying to accomplish. They handled our email migration without a hiccup. We are always able to get a NERD on the phone, and they give us peace of mind knowing our technology needs are handled with care.
— Marlen
CEO, Funding
We love IM YOUR NERD and the services they provide our nonprofit. From email and website management to anything IT related they always respond in a prompt manner and fix our issues. We highly recommend them!
— Gretchen
CEO, Non-Profit
We always have an excellent experience working with IM YOUR NERD. Their team is highly professional, knowledgeable, and responsive. The quality of their work, attention to detail, and commitment is outstanding. Whenever we have questions or need support, they respond promptly and resolve issues efficiently.
— Abbey
Senior Management, Finance
I’ve had the privilege of watching Devon grow from the beginning of his IT career into the owner of an outstanding managed IT company. What sets IM YOUR NERD apart isn’t just their knowledge, it’s the way they genuinely care about the businesses they support.
— Matt
Director of Software Engineering, WebDev
I have been using IM YOUR NERD for 6+ years and have been very happy with the service. They have always been professional and proactive. They continue to timely assist and address my needs and concerns.
— Seth
CEO, Law Firm
Devon and his team at IM YOUR NERD are reliable, knowledgeable and hard-working. They are always super responsive and truly care about their customers. I’ve known and worked with them for well over a decade.
— Michael
CEO, Accounting Firm
I don’t even know where to start. Devon is a whip. Beyond being incredibly knowledgeable in his field, he’s a true gentleman in every interaction. He’s trustworthy, approachable, and genuinely cares about the people he works with.
— Jayne
Lead Sales, Real Estate
I have had the pleasure of working with IM YOUR NERD for almost 10 years now. Great group of people. When it comes to IT, they make everything simple and painless.
— Kevin
CEO, Finance
If you are looking for a firm that is extremely responsive to your needs for a quick turnaround, then hire IM YOUR NERD. The firm is always there to get you up and running quickly – time is money and they get that.
— Stuart
CEO, Financial Planning
IM YOUR NERD understands our business and what we are trying to accomplish. They handled our email migration without a hiccup. We are always able to get a NERD on the phone, and they give us peace of mind knowing our technology needs are handled with care.
— Marlen
CEO, Funding
We love IM YOUR NERD and the services they provide our nonprofit. From email and website management to anything IT related they always respond in a prompt manner and fix our issues. We highly recommend them!
— Gretchen
CEO, Non-Profit
Trusted by businesses across New York to keep their technology running and their teams productive.
Focus on Your Business.
We'll Handle IT.
Technology should be an advantage, not a distraction. We proactively monitor, protect, and support your IT so your team can stay productive while your business keeps moving forward.
Prefer to talk first? Call (888) 990-NERD
No pressure. Just a straightforward conversation about your IT.